Skip to main content
All feedback submitted through the SDK is available in the Customer Feedback tab inside the Review sidebar of your workspace.

Inbox

The feedback inbox shows all submissions with:
  • Type indicator — Bug, Idea, or Feedback
  • Status — Open, Active, Resolved, or Closed
  • User info — Name and page URL
  • Attachment icons — Element context, screenshot, session replay, AI fix plan

Filtering

Use the filter bar to narrow results: Filters can be combined (e.g. show only open bugs). The default view shows Open items.

Detail Panel

Click any item to open the detail drawer.

AI Fix Plan

An AI-generated analysis and action plan based on the feedback text, element context, and page URL. Copy the full plan to hand off to your engineering team.

Session Replay

If session replay is enabled, the full recording loads automatically when the panel opens. Watch exactly what the user experienced leading up to their feedback.

Element Context

When a user attaches an element, the panel shows:

Screenshot

A screenshot captured at the moment of submission.

Environment

Browser user agent and viewport dimensions.

Managing Status

Update the status of any feedback item from the detail panel header.